Refund and Cancellation Policy
Effective Date: [03/06/2024]
Thank you for shopping at Digirxy.in. We strive to ensure that our customers are satisfied with their purchases. Due to the nature of our digital products, we have established the following Refund and Cancellation Policy:
1. Digital Products
All sales of digital products, including PDFs and eBooks, are final. Once the digital product has been purchased and accessed, we are unable to offer refunds, exchanges, or cancellations. By completing a purchase, you agree to these terms.
2. Exceptional Circumstances
We understand that exceptional circumstances can occur. In cases where the digital product is found to be defective or not as described, please contact our customer support team within 7 days of your purchase for assistance. We will review your request within 3-5 business days and, if approved, offer a replacement or store credit within 7 days of approval.
3. How to Request a Refund or Cancellation
To request a refund or cancellation under exceptional circumstances, please follow these steps:
- Email us at [digirxy@gmail.com] with your order details, including your order number, date of purchase, and a detailed description of the issue.
- Our customer support team will review your request and respond within 3-5 business days.
- If your request is approved, we will process your refund or provide a replacement product as soon as possible.
4. Contact Us
If you have any questions about our Refund and Cancellation Policy, please contact us:
- Email: [digirxy@gmail.com]
We are committed to providing a positive experience and will do our best to resolve any issues you may encounter. Thank you for choosing Digirxy.in for your digital product needs.